PRIVACY POLICY
Melissa Rivera, A Marriage and Family Therapy Corporation
A California Professional Corporation
Effective Date: August 9, 2026
Melissa Rivera, A Marriage and Family Therapy Corporation ("we," "us," or "our") operates the website located at www.wellnesstalktherapy.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
This Site does not collect, store, or transmit any Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). All clinical services, records, and health-related communications are handled through our HIPAA-compliant platforms.
1. INFORMATION WE COLLECT
A. Information You Provide Voluntarily
When you contact us via phone, text, or email, you may voluntarily provide personal information such as your name, phone number, and email address. This information is used solely to respond to your inquiry and schedule appointments.
B. Information Collected Automatically
When you visit our Site, certain information may be collected automatically through cookies and similar tracking technologies, including:
• Your IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring website or source
• Device type and operating system
This information is collected through Wix's built-in analytics and may include Google Analytics. This data is used in aggregate form to understand how visitors use our Site and to improve user experience.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
• To respond to your inquiries and schedule appointments
• To improve and optimize our website
• To analyze website traffic and usage patterns
• To comply with applicable laws and regulations
• To protect the security and integrity of our Site
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties for marketing purposes.
3. COOKIES AND TRACKING TECHNOLOGIES
Our Site uses cookies — small text files stored on your device — to enhance your browsing experience. We use the following types of cookies:
Essential Cookies: Required for the Site to function properly.
Analytics Cookies: Help us understand how visitors interact with our Site through services such as Wix Analytics and Google Analytics.
You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site. When you first visit our Site, you will be presented with a cookie consent banner allowing you to accept or decline non-essential cookies.
For more information about how Google Analytics collects and processes data, please visit: https://policies.google.com/privacy
4. THIRD-PARTY SERVICES
Our Site is hosted on the Wix platform. Wix may collect certain information as described in their privacy policy available at https://www.wix.com/about/privacy. We are not responsible for the privacy practices of third-party platforms.
Please note that when you contact us by phone, text, or email, those communications are subject to the privacy policies of your own carrier or email provider.
5. IMPORTANT NOTICE REGARDING CLINICAL SERVICES
This website is informational only and does not collect any Protected Health Information (PHI). All clinical services, therapy records, session notes, assessments, and billing information are handled exclusively through our HIPAA-compliant practice management platform, Blueprint. Our clinical operations are fully compliant with HIPAA and applicable California privacy laws including the Confidentiality of Medical Information Act (CMIA).
If you are an existing client and need to communicate health-related information, please use the secure communication channels provided through our practice management system, or contact us directly by phone.
6. CALIFORNIA PRIVACY RIGHTS (CCPA)
As a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
• The right to know what personal information we collect about you
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights
To exercise any of these rights, please contact us at the information provided in Section 10 below. We will respond to verified requests within 45 days as required by law.
7. DATA RETENTION
We retain personally identifiable information you provide voluntarily (such as name, phone, and email for appointment inquiries) only as long as necessary to fulfill the purpose for which it was collected or as required by law. Website analytics data is retained in accordance with the policies of Wix and Google Analytics.
8. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
This Site does not collect or transmit PHI. All sensitive health information is handled through our HIPAA-compliant clinical platforms which maintain industry-standard security protocols including encryption, access controls, and audit logging.
9. CHILDREN'S PRIVACY
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete such information.
10. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Business Name: Melissa Rivera, A Marriage and Family Therapy Corporation
Phone: (626) 421-2360
Email: info@wellnesstalktherapy.com
Website: www.wellnesstalktherapy.com
We will respond to all privacy-related inquiries within a reasonable timeframe.
11. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the Effective Date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our Site after any changes indicates your acceptance of the updated policy.
12. GOVERNING LAW
This Privacy Policy is governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.
© 2026 Melissa Rivera, A Marriage and Family Therapy Corporation. All rights reserved.
A California Professional Corporation
(626) 421-2360 | info@wellnesstalktherapy.